Disclosure: This is a sponsored Primo Delivery review. We received our Primo Delivery setup in partnership with ReadyRefresh and may earn a commission if you purchase through our links. All opinions are based on our genuine experience over three real deliveries.
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We are home all day, every day. When you work from home and the only things you drink are water, sparkling water, and coffee or tea, you go through a lot of water. For a long time that meant hauling cases from the grocery store every couple of weeks, recycling a mountain of plastic bottles, and quietly accepting that store-bought water just tastes a little flat and a little like the bottle it came in.
We had tried a filtered pitcher. It helped some. But we were still filling it constantly, still running to the store when we forgot, and still producing more single-use plastic than we wanted. We wanted a real solution, not a workaround.
That is when we found Primo Delivery. Primo Delivery runs on the ReadyRefresh platform, which is where you place your order, manage your account, and choose your water. The pitch was simple: scheduled deliveries of high-quality water, a dispenser that handles both hot and cold, and no more store runs. They pick up the empty bottles too.
After three shipments, we can say Primo delivered on every single point.
The full Primo Delivery setup. Dispenser, spring water, purified water. All delivered. | Photo: Better Living
3
Deliveries on time
0
Store runs for water
2
Water types we love
Our Primo Delivery Review Rating
Delivery reliability
★★★★★
5 / 5
Water taste and quality
★★★★★
5 / 5
Dispenser ease of use
★★★★★
5 / 5
Value vs. buying at the store
★★★★☆
4 / 5
Delivery team and experience
★★★★★
5 / 5
Ease of setup and ordering
★★★☆☆
3.5 / 5
★★★★☆
4.6 / 5
A genuinely excellent home water service. Delivery has been flawless, water quality is a clear upgrade over anything we bought at the store, and the dispenser makes daily hydration completely effortless. A small learning curve on the ordering side and the need to stay ahead of your schedule keep it from a perfect score, but neither is a dealbreaker. We would recommend it without hesitation.
Primo Delivery at a Glance
Primo Delivery is a home water delivery service that runs on the ReadyRefresh platform, where you place and manage all your orders. You choose your water, set your schedule, and everything arrives at your door. We paired the service with the Primo Bottom-Load Hot and Cold Cooler, available as a rental. Here is what our standard order looks like every cycle.
Dispenser
Primo Bottom-Load Hot and Cold Cooler (rental)
Everyday Water
Pure Life 5-Gallon Purified (multiple jugs per del
